Privacy Policy

Zaagkuilsdrift Conservation Foundation NPC (“the Organisation”, “we”, “us” or “our”) respects the privacy of our donors, supporters, website visitors, event participants and other persons who interact with us.

This Privacy Policy explains how we may collect, use, store and share personal information in connection with our website, conservation activities, donations, events and other operations.

Information We May Collect

We may collect and process personal information including:

• Identity and contact information, such as your name, email address and telephone number.

• Donation, booking and transaction information, including payment amounts, transaction dates, payment status and transaction references.

• Information you voluntarily provide through contact forms, event registrations, mailing-list subscriptions or project enquiries.

• Technical information associated with your use of our website, including your IP address, browser information, device information and cookies, where applicable.

• Other information reasonably necessary for legal, accounting, donor administration, fraud prevention or programme administration purposes.

Payment Information

Card and payment information may be collected and processed directly by our appointed payment service provider.

Where payment details are entered directly into the payment provider’s secure environment, the Organisation does not need to receive or store your full card details.

We will not request that donors or customers send full card numbers, PINs, CVV/CVC security codes or online banking passwords by email or through ordinary website contact forms.

How We Use Personal Information

We may use personal information:

• To process and administer donations, payments, bookings and refunds.

• To communicate with you regarding enquiries, projects, events and supporter relationships.

• To issue receipts, confirmations and transaction records.

• To comply with accounting, tax, regulatory, anti-fraud and other legal obligations.

• To operate, secure and improve our website and associated systems.

• To provide fundraising or conservation-related communications where lawful and appropriate, including where consent is required.

Sharing of Information

We may share necessary personal information with trusted service providers that assist us with:

• payment processing;

• website hosting;

• email services;

• accounting;

• event administration;

• professional advice; and

• other legitimate operational functions.

Personal information may also be disclosed where required by law, regulation, court order or a competent authority.

We do not sell personal information.

Security & Retention

We take reasonable organisational and technical measures to protect personal information against loss, misuse, unauthorised access or unauthorised disclosure.

Personal information will only be retained for as long as reasonably necessary for the purpose for which it was collected or as required by applicable legal, accounting or regulatory obligations.

Your Rights

Subject to applicable South African law, you may have the right to:

• Request access to personal information we hold about you.

• Request the correction of inaccurate personal information.

• Object to certain forms of processing.

• Request the deletion of personal information where the Organisation is legally permitted to delete it.

Cookies & External Services

Our website may use essential cookies and may also use analytics or embedded third-party services.

Where required, appropriate cookie notices or consent mechanisms will be provided.

Third-party websites and external services are governed by their own privacy policies and practices.

Privacy Contact / Information Officer

Privacy enquiries and requests relating to your personal information may be directed to:

Zaagkuilsdrift Conservation Foundation NPC
Email: info@conservationfoundation.africa
Telephone: 072 488 0091
Physical Address: Farm 46 JR 4, Zaagkuilsdrift Road, Pienaarsrivier, 0420